Sunday, July 15, 2012

How to Recognize Bullying (Part 1 of 3)


From Jim: This is seventh in a series of seventeen blog posts on workplace bullying and related topics running Monday, July 2, 2012 to Sunday, August 12, 2012.  
Events and people depicted are fictionalized composites from multiple sources.  Any resemblance to actual people or events is purely coincidental.

A pastor is ready to quit. He’s despondent, except when he’s fuming, embittered, wounded, or exhausted. He doesn't have another call or job yet, but he lies awake at night tossing and turning, and resigning seems better than a heart attack.  He has some good people but they can also act like they are six.

One of them unleashes a rant on his wife over small groups. They are a church of less than a hundred and this person expects them to do things a large church with lots of staff and resources can do. If tomorrow they decided to have fifty small groups, this person would want to know why we are so opposed to having sixty. It drives him crazy. His wife is a homeschooling mom and has never been elected small group director.  But that is not even the issue.

He has been there for fifteen years and he knows it's time to move on. The church and he have grown in spiritually different directions, and he’s lost his ability to inspire change in people toward Kingdom living. They won't have any trouble finding another pastor, but where he goes next is not as simple. After more than a decade in a small church, being support staff for a while.  He finds himself second guessing his decision to go into paid ministry. He asks for prayer. 


EXAMPLES AND SIGNS OF BULLYING (adapted from Catherine Burr, Faculty of Social Science, Social Science Centre, London, Ontario, Canada, N6A 5C2)
·         Remarks: sexist jokes, crude comments, intrusive compliments, etc.
·         Gestures
·         Reprisals
·         Discrediting
·         Belittling
·         Restricting
·         Isolating
·         Destabilizing

BY WHOM?  It can include:
·         Bosses
·         Peers, co-workers
·         Public
·         Customers, clients
·         Students, parents of students
·         Staff members
·         Faculty members
·         Contractors, suppliers

EASY ONES TO RECOGNIZE
·         Severe behaviours
·         Severe effects
·         Long-term
·         Many targets/victims
·         Blatant behavior and words
·         A simple work environment
·         An obviously “nasty/evil” person                              

DIFFICULT TO RECOGNIZE
·         A “ton of feathers” – a large number of little things, the “straw that breaks the camel's back” 
·         “boil the frog”
·         “Nipped to death by ducks” 
·         Early stages, early diagnosis
·         Few targets – like, just you
·         Invisible, subtle
·         Complex environment
·         A “Nice/likeable” person – passive aggressive people

ASK YOURSELF ABOUT: 
·         Severity – of others’ behaviours
·         Severity – of the effects and impact of their actions
·         When did you first notice something was not right? 
·         How long has it been going on? 
·         How widespread within (or outside of) the organization is it?
·         Safety/security issues – physical and emotional safety
·         Preferred options of the individual: what would you like to see happen? 

 Have a story to tell?  Email me.  

2 comments:

  1. I'd like to see a post on what drives the bullying behaviour, often perpetuated by otherwise seemingly decent people. As one who has been at the receiving end of some bullying behavior serving the general public I tend to think it is a need to control something or someone when so much else in life is beyond one's control. Also, I realize you are coming at this from a professional angle, but this also happens in families and maybe that is the breeding ground....

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  2. Very good points -- thanks for this. I agree that bullying behaviour may find its roots in earlier life experience, i.e., families. It certainly speaks to the whole role of authority and one's relation to it.

    I will see what I can do with your good suggestion about what drives the behaviour. It's somewhat more implicit and explicit so far, but in my previous post, "Why me?" I mention some of the motives, which seems to come back to insecurity, jealousy, losing the spotlight, etc.:

    How do bullies select their targets?
    · more than anything else, the __bully fears exposure__ of his/her inadequacy and incompetence; your presence, popularity and competence unknowingly and unwittingly fuel that fear
    · being the expert and the person to whom others come for advice, either personal or professional (i.e. __you get more attention than the bully__)
    · having a strong sense of integrity (__bullies despise integrity__, for they have none, and seem compelled to destroy anyone who has integrity)
    · __Jealousy__ (of relationships and perceived exclusion therefrom) and __envy__ (of talents, abilities, circumstances or possessions) are strong motivators of bullying.

    ...and so forth..

    When can Bullying start?
    · your performance unwittingly highlights, draws attention to, exposes or otherwise invites unfavourable comparison with the bully's lack of performance (the harder you work to address the bully's claims of under-performance, the more insecure and unstable the bully becomes)
    · you may have unwittingly become the focus of attention whereas before, the bully was the centre of attention (this often occurs with female bullies) - most bullies are emotionally immature and thus crave attention
    · blowing the whistle on incompetence, immorality, malpractice, fraud, illegality, breaches of procedure, breaches of health & safety regulations, etc.


    What personality traits push bullies' buttons (as opposed to pushing belly buttons)?
    · popularity (this stimulates jealousy in the less-than-popular bully)
    · competence (this stimulates envy in the less-than-competent bully)
    · honesty and integrity (which bullies despise)
    · a strong forgiving streak (which the bully exploits and manipulates to dissuade you from taking grievance and legal action)

    Again, thanks for your thoughts and thanks for reading.

    Jim

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